These Terms of Use (the “Terms”) govern access to and use of the RIVA website (the “Website”), as well as the conditions for purchasing products through the online store.
By using the Website, placing an order, or otherwise interacting with it, you confirm that you have read, understood, and agreed to these Terms in full.
1. General information
The RIVA online store is owned and operated by:
CLAW ART spółka z ograniczoną odpowiedzialnością
REGON: 385872196
KRS: 0000836450
NIP: 5272924910
Address: ul. Grzybowska 87, 00-844 Warsaw, Mazowieckie, Poland
Phone: +48 518 382 024
Email: office@riva-profi.com
2. Scope of the Terms
The Website is intended to provide information about RIVA brand products and to enable users to place and pay for orders through the online store.
Purchases may be made without mandatory registration. In some cases, users may be offered the option to create a personal account for convenience.
3. Use of the Website
Users agree to use the Website:
- in accordance with applicable laws of the European Union;
- in good faith and without violating the rights of third parties;
- without attempting to interfere with the operation, functionality, or security of the Website.
It is prohibited to use the Website to publish illegal, misleading, or harmful content.
4. Orders and order processing
All orders are placed through the functionality of the RIVA online store.
Detailed information regarding payment methods, delivery options, order confirmation, and processing times is available on the
Payment & Delivery page.
The online store operates on a 100% prepayment basis. Orders are processed only after payment has been confirmed.
5. Prices and product availability
All prices displayed on the Website are shown in the applicable currency and may be changed without prior notice.
Product availability information is kept up to date; however, discrepancies may occur in rare cases. If an order cannot be fulfilled, the user will be notified.
6. Returns and exchanges
The terms and conditions for returns and exchanges are governed by a separate document — the
Return Policy
Users are advised to review the return policy before placing an order.
7. Intellectual property
All materials published on the Website, including texts, images, logos, design elements, and software, are the intellectual property of their respective owners and are protected by applicable laws.
Any use of the Website materials without prior written consent from the rights holder is prohibited.
8. Limitation of liability
The RIVA online store makes reasonable efforts to ensure the proper functioning of the Website but does not guarantee uninterrupted or error-free operation.
The company shall not be liable for:
- temporary technical failures;
- delays caused by third parties or force majeure circumstances;
- damages resulting from improper use of the Website by the user.
9. Personal data
The processing of users’ personal data is carried out in accordance with the
Privacy Policy
By using the Website, the user confirms consent to the processing of personal data under the terms described therein.
10. Amendments to the Terms
The company reserves the right to amend these Terms at any time without prior notice.
The current version of the Terms is always available on the Website.
Continued use of the Website after changes are made constitutes acceptance of the updated Terms.
11. Governing law
These Terms shall be governed by and construed in accordance with the laws of the European Union.
12. Contact information
For any questions regarding the use of the Website, placing orders, or these Terms, please contact us: