Privacy Policy
This Privacy Policy defines the rules for the collection, use, storage, and protection of personal data of users of the RIVA website (hereinafter referred to as the “Website”).
By using the Website, placing an order, or providing personal data, the user confirms acceptance of the terms of this Privacy Policy.
1. General information
The controller of personal data is:
CLAW ART spółka z ograniczoną odpowiedzialnością
REGON: 385872196
KRS: 0000836450
NIP: 5272924910
Address: ul. Grzybowska 87, 00-844 Warsaw, Mazowieckie, Poland
Email: office@riva-profi.com
Phone: +48 518 382 024
The Company processes personal data in accordance with:
- the General Data Protection Regulation (GDPR);
- applicable legislation of the European Union;
2. What data we collect
Depending on how the Website is used, we may collect the following personal data:
- first and last name;
- email address;
- phone number;
- delivery address and payment-related data (to the extent necessary to process orders);
- company details (in the case of B2B orders);
- IP address, browser and device data;
- technical data related to the use of the Website.
Purchases may be made without mandatory registration.
3. Purposes of data processing
Personal data is processed for the following purposes:
- placing and fulfilling orders;
- processing payments and delivering products;
- communicating with users regarding orders;
- complying with legal obligations;
- ensuring proper operation of the Website;
- improving service quality and user experience.
In the future, personal data may also be used for:
- website analytics;
- marketing and informational communications
(only with the user’s explicit consent).
4. Legal basis for data processing
Personal data is processed on the basis of:
- the user’s consent;
- the necessity to perform a contract (order processing and fulfillment);
- compliance with legal obligations;
- the legitimate interests of the data controller.
5. Transfer of personal data to third parties
Personal data may be transferred to third parties only to the extent necessary to provide services, including:
- payment service providers;
- delivery and logistics companies;
- IT service providers and hosting companies;
- accounting and legal service providers (where required).
The Company does not transfer personal data to third parties for marketing purposes without the user’s consent.
6. Payment data
The RIVA online store does not store users’ bank card details.
All payments are processed through secure payment systems that meet applicable security standards.
7. Cookies and analytics
At present, the Website does not use analytical or marketing tools such as Google Analytics or advertising pixels.
In the future, such tools may be implemented to analyze Website performance and improve services.
In such cases, this Privacy Policy will be updated and users will be informed accordingly.
8. Data retention period
Personal data is stored only for the period necessary to achieve the purposes for which it was collected, or for the period required by applicable law.
9. User rights
The user has the right to:
- obtain information about their personal data;
- request access to, correction, or deletion of personal data;
- restrict the processing of personal data;
- object to the processing of personal data;
- withdraw consent to data processing;
- lodge a complaint with a data protection supervisory authority.
To exercise these rights, users may contact us at:
office@riva-profi.com
10. Data security
The Company applies appropriate technical and organizational measures to protect personal data against loss, unauthorized access, alteration, or disclosure.
11. Changes to the Privacy Policy
The Company reserves the right to amend this Privacy Policy at any time.
The current version of the Privacy Policy is always available on the Website.
Continued use of the Website after changes are made constitutes acceptance of the updated Privacy Policy.
12. Contact information
For any questions regarding the processing of personal data or this Privacy Policy, please contact us at: